Frequently Asked Questions

Online Passport Renewal | PICA

A valid and working email address is very important when renewing your Jamaican passport online. If you do not have an email address, you may subscribe to any free email service like Yahoo! or Gmail for an email account. Please ensure that you activate your email account prior to using the Online Passport System.

Category: Passports
  • dave sterling says:

    Hello Council my name is Dave Anthony Sterling and I have an expired passport that was issued in the mid eighties and would like to have a new one. What is the process and the time it took to get this done?

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    To replace a damaged Jamaican passport, the following documents are required:-

    Completed Passport Application Form: Download Here

    1. If applicant is/was married, complete Section B.  
    2. Section E must be signed and dated by applicant
    3. Two (2) passport size photographs
    4. Birth Certificate (original format)
    5. Last valid JA. passport, if available and signed STATEMENT explaining circumstances of damaged passport
    6. $200 (US) money order or cashier’s check ONLY!

    If these are being mailed, please note following instructions clearly:-

    • One of the photographs must be notarized by Notary Public. (DO NOT STAMP PHOTO)
    • Section G must be signed and sealed by Notary Public
    • Send payment in Money Order made payable to Consulate General of Jamaica

    Mail completed application documents to:

    Consulate General of Jamaica

    Suite 400 – Courthouse Towers

    44 West Flagler Street

    Miami, FL 33130

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    Category: Passports
  • Sabrina Campbell says:

    If the back page of my passport is torn do I need to replace it

  • Kimberly Smith says:

    Does the signed statement have to be typed & notarized? Also what exactly should I put for section E, I never reported my damaged passport to authorities because I’ve been using the passport still, but recently was denied entrance to another country because of the state of my passport. I need to go back ASAP. how long would the process take to get it replaced?

    • Cheng Sim Hi Hew-Wing says:

      I wanted to ASK why i have to pay For a expired damaged Passport ! I live in Austria and i sent my documents to Switzerland to renew IT

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    The process for renewal is the same as the process for a new passport application with the exception that you will also complete the “Recent Passport” section (SECTION D) of the application form with the old/expired passport details as well as submit the old passport with the renewal application form.

    Please see instructions here: https://jamaicanconsulateatlanta.org/how-to-apply-for-a-jamaican-passport/

    Further instructions/requirements are available on the PICA website here: http://www.pica.gov.jm/passport-servies/adult-passport-information/renewing-a-jamaican-adult-passport/

    Category: Passports
  • Elizabeth Pacheco says:

    Good Morning
    I live in Georgia, and would like some information an how to renew my expired Jamaican Passport please.

    Thank You

  • Tanisha Archer-Parkes says:

    I have been visiting your site trying to book an appointment since the past month but your calendar is not allowing me to select a date. The only dates highlighted are the orange booked dates. Please contact me as we need these renewals urgently!

  • Daniel W Murray says:

    I live in Mississippi and its time to renew my passport; where will my renewal application process in what state? And how long before I receive the new passport?

  • Avadeen says:

    My mom had a passport before 2001, she would like to renew it, does she have to apply for a new passport or renewal

  • Donald chatrie says:

    If I am renewing my passport do I have to visit the Jamaican consulate in Manhattan

  • Cadien Brooks Richards says:

    Can I mail the application and the passport and pictures with the rest of information and the money order to you

  • sylvia says:

    my Jamaican passport expired 2002, can I renew it online? I have the old passport

  • Winston R Facey says:

    Good Evening,

    I need to renew my passport,but I am not eligible to do it online and I cannot schedule an appointment online, should I call to make an appointment?

  • pauline lino says:

    just want to renewal my passport

  • 184 03 144th rd Springfield gardens queens New York 11413

  • Hillary says:

    Asking this question on my friend’s behalf.
    He would like to obtain his Jamaica Passport, that was expired over 30 years now.
    He does not have the old passport, and do not know the passport number or expired date.
    How do he go about applying for a new one without this information?

  • Garnett Townsend says:

    Just want to make an appointment to renew my passport in Atlanta with the passport office in October.

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    We recommend submitting your passport renewal application about six months prior to its expiration date.

    Category: Passports